THANKS to everyone who already completed their surveys! Per Brian’s previous communication here on Kickstarter, we unfortunately had to push delivery on all reward items to Mid-May 2015. But the good news is that we’re definitely off to manufacturing and everything is looking awesome so far!
A number of you haven’t yet completed your surveys. Just to clarify, we are not running our backer surveys through Kickstarter. Rather, we are using a tool called BackerKit to handle our surveys. These surveys were delivered to the email addresses on file with Kickstarter. If for whatever reason you have not yet received your backer survey, you can do one of the following:
1. Visit our BackerKit Page and enter your Kickstarter email (the one you used to register with Kickstarter) to access your survey. After the survey, you will also be given an opportunity to add on additional reward items (subject to availability) if you’d like.
2. Send us a message in Kickstarter. We can resend your survey to you, no problem. If you don’t see a survey appear in your normal inbox, also check your spam folder just in case! After the survey, you will also be given an opportunity to add on additional reward items (subject to availability) if you’d like.
IF YOU REQUESTED ADD-ON ITEMS DURING THE CAMPAIGN
For those of you that messaged us in Kickstarter during the normal campaign (February 4 through March 6) to add on items with an over-pledge, please note that your over-pledged amount and add-on items will not appear in your BackerKit profile. We did however account for all of these add-ons manually and you have our word that you will still be receiving them!
If you have any questions regarding this or simply just need a confirmation, please feel free to send us a message in Kickstarter or email us at email@example.com.
IF YOU MISSED OUT ON THE KICKSTARTER
If you missed out on the Kickstarter (February 4 through March 6), that’s okay! Several items from the original campaign are available through BackerKit, too! Just visit our BackerKit Page and click the “Preorder now” link near the bottom. From there, you’ll be granted access to our BackerKit Store, where you can purchase available reward items with any major credit or debit card.
WE’RE LOCKING DOWN SURVEYS AND BACKERKIT ORDERS ON APRIL 15!
We will be locking down completed surveys and BackerKit preorders on April 15 at 7:00PM Arizona Time. Please have your surveys and BackerKit orders (if applicable) completed before this time. After your survey is locked down, you will not be able to make changes to your survey answers, add-ons or preorder items.
If you have any questions, feel free to shoot us a message here on Kickstarter or email us at firstname.lastname@example.org.
Thanks again for your support! YOU GUYS ROCK!!!